New Range Solutions

At Furnisure, we are dedicated to ensuring the highest quality and safety of all products. That's why we're excited to offer our services to collaborate with existing retailers and their buyers to conduct thorough inspections of new ranges. Our expert team specializes in dismantling products to meticulously examine and identify any weaknesses in design or construction. This proactive approach allows us to pinpoint potential issues that could arise once the product is in the customer's home. Our comprehensive approach involves meticulous dismantling of products, allowing us to scrutinize every component and assess potential vulnerabilities. We also offer a cost effective resolution to any issues we find, in doing this the cost to rectify at the point of manufacture is far cheaper than fixing in the customers home.

By working closely with retailers and their buyers, we aim to provide valuable insights that ultimately contribute to enhancing the overall quality and durability of the furniture, ensuring customer satisfaction and peace of mind.

New Range Quality Inspections

  • At Furnisure, our meticulous process begins with the New Range Quality Inspection, a crucial virtual review stage. Leveraging our 25 years of experience, we meticulously assess the design and construction of furniture ranges before they hit the market. Through comprehensive virtual inspections, we scrutinize every detail, from upholstery to case goods, identifying potential vulnerabilities and durability concerns. By catching issues at this early stage, we empower furniture retailers to make informed decisions about the products they offer, ensuring customer satisfaction and brand reputation.

Destructive & Structural Testing

  • Following the initial inspection, we move on to the Destructive & Structural Testing phase, where we bring our hands-on expertise to the forefront. With precision and care, our skilled technicians physically dismantle furniture pieces to uncover hidden flaws and weaknesses. Through rigorous testing, we evaluate structural integrity, material durability, and assembly techniques. This stage allows us to go beyond surface-level assessments, providing invaluable insights into the long-term performance of each furniture item.

Recommended Solutions Reporting

  • After thorough examination and testing, we transition to the Recommended Solutions Reporting stage, where our findings are synthesized into actionable insights. In our detailed reports, we not only outline identified issues but also propose innovative design changes to preemptively address potential future problems. By collaborating closely with furniture retailers, we facilitate proactive decision-making and product improvement, ultimately enhancing customer satisfaction and minimizing warranty claims.

Product Testing Compliance

  • As part of our commitment to quality assurance, we collaborate with CertAssure, a trusted third-party company specializing in regulatory compliance and testing. Together, we ensure that furniture products meet both mandatory and recommended legal requirements. By leveraging CertAssure's expertise in laboratory testing, we verify product safety, performance, and compliance with industry standards. This collaborative effort reinforces our dedication to excellence and provides furniture retailers with the assurance they need to confidently bring products to market.

Get in Touch

Contact our team today to discuss your requirements.

Our Areas of Expertise

  • Common leather furniture faults may include peeling or cracking of the leather surface, sagging cushions, or loose stitching.

  • Common recliner furniture faults may include issues with the reclining mechanism, such as difficulty in operation or failure to recline smoothly.

  • Common fabric furniture faults may include pilling, fading of colors due to sun exposure, or seams coming apart.

  • Common cushion faults may involve loss of firmness or shape over time, resulting in uneven settling and discomfort during use.

  • Customer expectations for furniture typically include durability, comfort, aesthetic appeal, and adherence to advertised specifications, such as dimensions and materials.

  • Our comprehensive furniture repair reports include details such as the nature of the damage or issue, recommended repairs or replacements, estimated costs, and any additional notes or observations